The Complete Guide to Surface Keyboard Problems and How to Fix Them

As a business owner who mostly works away from the office than I do from home, I know how important it is to have a functional computer system. If you too are like me, then you know that having any issues with your trusty Surface keyboard can be frustrating.

Luckily, I’ve got some solutions for your most common problems with the Surface keyboards in this comprehensive guide to Surface keyboard issues and how to fix them.

In addition, I’ll go over a few keyboard care suggestions. You’ll want to keep reading if you’re experiencing any problems with your Surface keyboard.

Why is the surface keyboard not working?

Typing documents, taking notes, or putting together presentations are all made easier with Microsoft Surface Type Covers. Besides that, these keyboards are also visually appealing, allowing them to blend in with your workspace.

Nonetheless, these slim and portable wireless keyboards sometimes just won’t work as expected when connected to your tables. So, why won’t Surface keyboards work?

In general, the Surface keyboard won’t work due to driver software glitches after updating, issues with Bluetooth connectivity, or a faulty keyboard.

Common Problems faced when using the Surface Pro Keyboard

Microsoft Surface Type Covers are designed to be functional and practical for users’ daily needs, including typing documents, taking notes, or creating presentations. In addition to that, these keyboards also have an attractive appearance which allows them to blend in with other elements of your workspace.

However, even though these keyboards are designed to be functional, they are not without problems. The following are some of the issues that you might encounter with your Surface keyboard:

Some keys do not work  – If some keys on your Microsoft Surface Type Cover does not respond or type normally, try replacing the batteries first. You can also clean the keyboard using a brush and place the keyboard near a plug with sufficient power (plugged in). These methods should resolve an issue where some keys on your keyboard does not function.

Other keyboard buttons work but typing does not – Sometimes if sticky liquids or debris has fallen into your Type Cover, you may experience this problem. In such cases, you should open up the Type Cover and clean the debris. If your Surface keyboard does not respond to this or this doesn’t solve the issue, then it might be a problem with the Type Cover’s driver software. In such cases, you can try updating the driver software and see if it solves this issue.

Other buttons work but the trackpad doesn’t – If your Surface keyboard only has problems with its trackpad rather than its buttons, then you should check if any debris is stuck in the track pad. Should this be the case, use a brush to clean it off and see if this solves the issue. You can also try using compressed air to remove dust from the trackpad.

No sound coming from the Type Cover’s speakers – If your Surface Type Cover has sound issues, first check if the Surface is muted. If it is not, then try unplugging and replugging in the keyboard to see if this resolves the issue. If these steps do not fix the problem, you can update the sound driver.

The Surface Type Cover has stopped working – Sometimes, if you have spilled liquids on your keyboard or it has been dropped, the keyboard may malfunction. In such cases, you should clean out the keyboard and replace its batteries with new ones. You can also try reinstalling the drivers to see if this resolves the issue.

There are a variety of reasons why the surface keyboard may not be working correctly. For example, if you are using the incorrect keyboard drivers or if you are using drivers that are out of date, it may not function properly.

It may not work properly owing to a variety of other factors including hard drive failure, hardware failure, and wrong configurations.

With all of these issues, there are still a number of things that can be done to assist in getting the surface keyboard to work correctly. Continue reading to find out how simple it is to fix the Surface keyboard problems.

What is a surface keyboard? 

This is a compact keyboard with movable keys that attaches to the Surface. It may be used to emulate the speed as well as the feel of a traditional keyboard when transitioning from tablet to laptop mode.

For workplace usage, the Microsoft Surface Keyboard is a decent wireless Bluetooth keyboard with a number of useful features. It boasts exceptional build quality, and it delivers a comfortable typing experience for the user.

It features a low profile that makes it pleasant to write on, and also its scissor switches give a nice tactile sensation when you press the keys.

The benefits of using one

The Microsoft surface offers a lot of advantages. The keyboard offers a lot of comfort to anyone using it. It offers a wonderful typing experience and at the same time reduces the noises made by the keyboard thanks to its low profile.

The construction quality is exceptional. It is made of plastic on the bottom and metal on the top. The keyboard has a tiny bend to it, but it shouldn’t cause any problems in terms of durability in the long term. In addition, the battery cover is secured in place by a magnetic latch

How to Fix Surface Keyboard Issues with Common Solutions

There are some simple techniques that may be used to reinstate correct functionality to your surface keyboard.

The methods explained below are the common solutions that have helped many surface users to fix problems with their keyboards.

Reboot the surface. Restarting the surface keyboard can help in fixing any faulty issues that may be preventing it from working properly. To restart it, you must first disconnect the keyboard, then restart it, and then reconnect the keyboard.

Execute a two-button shutdown procedure. This typically works if there are any corruption issues with your tablet hardware that are interfering with the way your keyboard operates on your tablet computer. This totally shuts down your tablet, thereby eliminating the issue.

Make sure your software is up to date. As previously stated, using an out-of-date piece of software while using your surface keyboard might create issues. As a result, be sure to update the program in order to resolve the difficulties.

Additionally, you must ensure that your keyboard settings are accurate. It is recommended to take your device to a technician if you feel that a hardware problem is the source of the problem.

5 Best Surface Keyboard Alternatives And what are the different types of keyboards?

Generally speaking, there are two types of keyboards for tablets: those that are designed to serve as covers and those that are designed to be used mostly on your desk and appear rather like a traditional computer keyboard.

When choosing a keyboard to use, apart from the type, there are certain factors to take into account like durability, connection, ergonomics, overall performance, and experiences.

There are several best Surface keyboard alternatives you can use instead of surface keyboards. These include:

  • Logitech Combo Touch Ipad Pro keyboard
  • Arteck Keyboard
  • Apple magic keyboard
  • Fintie Surface Pro Keyboard
  • Microsoft Folding Keyboard

There are several other alternatives you can find, however, the 5 alternatives mentioned above will offer comfortability, a great typing experience, speed, and a durable design.

The Logitech Combo Touch Ipad Pro Keyboard

The Logitech Combo Touch iPad Pro 12.9-inch Keyboard with a kick-back stand Case is the perfect way to protect your device and keep you productive on the go.

The detachable backlit keyboard has a click-anywhere trackpad, making it easy to work with precision, while the smart connector ensures a seamless connection. Plus, the Oxford Gray color makes this case look professional and stylish.

The Arteck Keyboard

With a full-sized keyboard, Arteck’s detachable wireless Bluetooth 3.0 keyboard, it is an ideal product to use as a laptop replacement or desktop computer accessory for work and also good for the home entertainment.

In addition to being an efficient surface pro 5 keyboard alternative, this product can be used with all types of tablets, laptops and desktop computers. It is an ideal choice for home users or office workers who type a lot of documents each day.

It works with Windows 11, 10, 8.1, 8, 7, Vista /XP(not compatible with iOs/Android).

The Apple magic keyboard

The Apple magic keyboard is probably the best slim lightweight and portable alternative features low profile keys that provide a comfortable and quiet typing experience. Plus, it works wirelessly with your surface tablet. It also features built-in rechargeable batteries that can last up to 6 months or more on a single charge.

The Fintie Surface Pro Keyboard

This keyboard is made of PU leather material with excellent wear resistance so the exterior grade will look fresh and nice after long time use.

It also features precise cutouts to allow full access to all features and controls of your surface tablet, such as the camera, speakers, headphone jack, charging port and volume buttons.

Other than using it on your surface tablet, you can also easily detach it from the protective case when you want to pair up with any bluetooth-enabled devices such as smart TVs, smartphones and more.

The Microsoft Folding Keyboard

The folding design makes it easy to carry and store anywhere you like: Micro USB port lets you charge with any Micro USB cable (not included) and even works when your Surface is in sleep or hibernate mode; Backlit keys make typing in the dark a breeze; NFC pairing lets you quickly connect your Surface with one tap and start typing.

It is also compact and foldable that makes it easy to take on the go; Ergonomically designed keys provide an improved user experience; It has dedicated keys for Windows shortcuts, such as Alt+Tab, Alt+F4, Ctrl+C, Ctrl+X and more.

Besides all the advantages that the other best Surface keyboard alternatives have, this product comes with a price offered that you can afford without hesitation.

Overall, the Logitech Combo Touch Ipad Pro Keyboard is the first choice for its portability, durability, and comfortability.

The second choice goes to Apple magic keyboard for its lightness and ease of use, then the Arteck Keyboard, Fintie Surface Pro Keyboard, and Microsoft Folding Keyboard follow accordingly.

If you want to buy one of these best Surface keyboard alternatives, Amazon is your best choice with their competitive price and wide range of support.

These two are the most preferred because they do not only work for Apple products but will also provide comfortability and a great typing experience.


Having a surface keyboard that is giving you problems may be a big nightmare.   There might be several reasons why the Microsoft surface keyboard may not be functioning.

This may be a result of faulty hardware, hard drive problems, incorrect configurations, and inappropriate connections or simply because it is too old to function properly.

Make your own repairs by upgrading the drivers, testing the connection, rebooting the surface, clearing the dust and debris, and re-configuring local settings as needed.