Netgear routers are notoriously known for getting disconnected from the internet, leaving you unable to connect for your online gaming or internet browsing needs.
If you are not aware of the reasons Why your Netgear Router Keep Disconnecting From The Internet, this article breaks down the common causes of routers ‘ keep dropping their internet connection.
As a general guide, your Netgear router will keep dropping their internet connection (disconnecting) if local area data usage capacity surges beyond ISP’s capacity, due to poor router settings and routers often drop connection due to firmware updates.
Beyond the obvious reasons why Netgear routers drop the connection, expect to lose internet connectivity if any of the below happen:
- Your local area internet data capacity is poor or the fiber to the home cable is not connected to your router properly.
- Bad router settings are stopping you from staying connected to the internet
- Netgear internal Hardware failure following a firmware update or faulty power supply.
- Interference or range issues with other wireless networks
- Physical Damage to your Netgear Router
Now let’s break this down and look at what you should do to troubleshoot and fix your Netgear router from dropping the internet connection.
#1: Fixing Your Data Capacity Issues Or Locating Faulty Cables
The first reason why your Netgear Router Keep Disconnecting From The Internet is because of high demand for data usage which is affecting capacity for your subscription bandwidth allowed by your internet service provider or your area just falls under heavy data usage in specific peak hours.
While some ISP’s tend to allocate a bit more data on peak hours to ensure everyone gets some bandwidth, it may not be enough for your area.
In this case, you should contact your ISP and ask if there is increased capacity in the specific areas you live.
If data capacity seems fine and has not changed for months or years, then we can narrow down our troubleshooting to the next reason.
#2: Troubleshooting Your Router Settings When It Keeps Dropping Connection
The second most common reason why your Netgear router keeps disconnecting from the internet is because of faulty router settings that are stopping you from staying connected or randomly dropping your internet connections.
The best way to fix these issues is by resetting your Netgear Router. Intermittent internet connectivity caused by faulty router settings can be fixed by resetting your Netgear Router.
To recover access to you router, press the small button on the back of your router which is recessed in, then pull it out with a paper clip or any similar object.
It’s a good idea to release the pressure on the button by pressing it in and releasing it after you pull out the paper clip.
You should then wait for between 30 seconds and 1 minute before turning on your modem, then your router should start working normally again.
If you still cannot connect to the internet or keep losing connection, follow the next step which is to reset your router by pressing the reset button on the back of your router.
As soon as you push down on it, you should see power light flash or after pushing it down for 10 seconds or more, you should hear a click sound coming from inside your Netgear Router.
Your internet connection problems will be gone if you have correctly reset your router.
If you are still having connection issues, the next step is to test your Netgear Router by connecting your computer directly to your modem (remove your router) and check for internet connection.
This will either show that there is an issue with your Netgear Router or with the Ethernet cable plugged into the back of your router.
After you have tested both, connect your Netgear Router to your modem and check if you still lose internet connection often. After troubleshooting for these reasons, if your internet connection still keeps dropping or you cannot stay connected to the internet, then follow the next step below to fix this issue.
#3: How To Fix A Netgear Router That Keeps Disconnecting From The Internet Due To Physical Damage
The third reason why your Netgear router keeps disconnecting from the internet is because of physical damage to the device which could be in the form of liquid spills or fire.
If there is any physical damage, you should immediately shut down your modem and then unplug both your modem and Netgear Router.
After uninstalling the devices, wipe them with a dry cloth or cotton swab to remove any dust or debris stuck inside before turning them back on again.
If you cannot fix physical damage either by removing it yourself which is possible if there was little to no physical damage done, you should consider getting a new router or modem if your damage is very bad.
You can then check for any physical damage by checking the serial number of the device which you can find on the back of your Netgear Router and modem.
This will tell you when and where the product was built and how old it currently is, so that even through troubleshooting, you can determine if there is any physical damage to the device.
If everything seems good with the device and no visible signs of physical damage are present, then your last step will be to test both your modem and router by connecting them together without an Ethernet cable or power cord.
If they turn on properly, this means that there was a power surge which caused the damage to your router, in this case you should get a new router.
There are many reasons why your Netgear Router keeps disconnecting from the internet.
The most common ones are incorrect Router settings or physical damage to your device either by liquids or fire.
If you cannot fix these issues, then it’s a good idea to get a new modem or router if damages are very bad.
Using an Ethernet cable to connect both devices together should help you determine if the issue is with your router or with the modem.
In this case, since everything but internet keeps working, then the problem is most likely to be from your Netgear Router.